This Privacy Policy explains how Chase The Change LLC (“ATREUS”, “we”, “us”, or “our”) collects, uses, and shares information when you:
Visit atreusbeta.com or related landing pages (the “Site”);
Use our ATREUS software and dashboard; or
Connect your Facebook Page or Instagram Business account so ATREUS can help handle your messages (together, the “Services”).
We are committed to protecting your privacy and handling your information responsibly.
By using our Services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
1.1 Information you provide to us
Account and contact information – name, business name, email address, phone number, login details, billing address, and similar info when you sign up, request access, or contact us.
Client configuration data – information about your business, links, offers, scripts, and other configuration details you provide so ATREUS can respond in your brand’s voice.
Payment information – we use third-party payment processors (such as Stripe) to collect payment card information. We do not store full payment card numbers on our own systems.
Support and communication – content of emails, messages, or forms you send to us (e.g., feedback, questions, or support requests).
1.2 Data from connected Meta products (Facebook & Instagram)
When you connect ATREUS to your Facebook Page or Instagram Business account, subject to your permissions and Meta’s terms, we may receive:
Profile and page information – Page ID, Instagram Business account ID, username, profile name, profile picture, and related public profile details. facebook.com
Message content – direct messages, replies, and certain conversation metadata (timestamps, sender IDs, message IDs, delivery status) needed to read and send messages on your behalf. OpenAI
Settings and connection data – information about which Pages/accounts are connected, what permissions were granted, and webhook events sent by Meta.
We only access this information to provide the Services you requested and as permitted by Meta’s platform policies. Meta’s own use of data is governed by its Privacy Policy, not by this Policy. facebook.com
1.3 Automatically collected information
When you use our Site or dashboard, we may automatically collect:
Log data – IP address, browser type, device information, referring pages, pages visited, and timestamps.
Usage data – actions taken inside the dashboard (e.g., viewing logs, updating settings), performance metrics, and feature usage.
Cookies and similar technologies – small data files used to remember your preferences, keep you logged in, and measure how the Site is used.
You can usually control cookies through your browser settings.
2. How We Use Information
We use the information we collect for the following purposes:
To provide and operate ATREUS
Receive and process messages from Instagram and Facebook;
Generate automated replies using our decision logic and third-party AI providers;
Deliver messages back through Meta’s APIs;
Show logs, metrics, and dashboards to you.
To customize and improve the Services
Analyze usage to improve response quality, conversion performance, and reliability;
Develop new features and onboarding flows;
Maintain internal records, analytics, and reporting. OpenAI+1
To communicate with you
Send service emails (onboarding, updates, security alerts, billing notices);
Respond to support requests and questions;
Send marketing or product messages, where permitted by law (you can opt out at any time).
To maintain safety, security, and compliance
Monitor for abuse, spam, or policy violations;
Detect and prevent fraud or unauthorized access;
Comply with legal obligations, platform rules, and law-enforcement requests. OpenAI+1
We do not sell your personal information or use your clients’ messages for targeted advertising.
3. Use of Third-Party Service Providers
We use trusted third parties to help us operate ATREUS, for example:
Hosting, infrastructure, and email providers;
Payment processors (e.g., Stripe) for billing;
Analytics tools to understand usage trends;
AI model providers (such as OpenAI) to generate or analyze text responses. OpenAI+2OpenAI+2
These providers may process message content and other personal data solely on our behalf and under contractual confidentiality and security obligations. They are not allowed to use your data for their own marketing.
Where we use AI providers, we configure them so that business data is not used to train their models by default, when such options are available. OpenAI+1
4. Legal Bases (for users in the EEA/UK)
Where applicable, we rely on the following legal bases:
Performance of a contract – to provide you with the ATREUS Services you signed up for;
Legitimate interests – to secure our Services, improve them, and protect against abuse, provided those interests are not overridden by your rights;
Consent – for certain marketing communications and some cookie/analytics uses, where required by law.
5. How We Share Information
We may share information:
With service providers and sub processors as described above, solely to operate, secure, and improve our Services.
With your authorization – for example when you connect a Facebook Page or Instagram account, or when you invite team members to view dashboards.
With Meta – when we send or receive messages via Meta’s APIs, Meta also processes that data under its own policies. facebook.com
For legal, safety, and protection reasons – if we believe it is necessary to:
Comply with applicable law, legal process, or government request;
Enforce our terms and policies;
Protect the rights, property, or safety of our users, partners, or the public.
Business transfers – in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate confidentiality protections.
We do not sell personal data or share it with third parties for their independent advertising purposes.
6. Data Retention
We retain information only for as long as reasonably necessary to:
Provide the Services;
Maintain legitimate business functions (records, security, backups);
Meet legal, tax, or regulatory requirements.
Message logs and metrics may be stored for a period that allows you to review performance and history. If you close your account or ask us to delete certain information, we will delete or de-identify it, unless we are required or permitted to keep it for legal or operational reasons. OpenAI+1
7. Your Rights and Choices
Depending on where you live, you may have rights over your personal information, including:
The right to access and receive a copy of your personal data;
The right to correct inaccurate information;
The right to delete certain data;
The right to object to or restrict certain processing;
The right to opt out of marketing emails at any time.
You can exercise some of these rights through your account settings (where available) or by contacting us using the details in the Contact Us section below. We may need to verify your identity before fulfilling your request. OpenAI+1
For rights relating to your Facebook or Instagram data specifically (for example, DMs you sent on those platforms), you may also need to use Meta’s tools and settings. facebook.com
8. Security
We use reasonable technical and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. OpenAI+1
However, no system is perfectly secure. You are responsible for maintaining the confidentiality of any login credentials and for all activity under your account.
9. International Transfers
We may process and store information in the United States and other countries where we or our service providers operate. These locations may have different data-protection laws than your country.
Where required, we implement appropriate safeguards (such as contractual clauses) to protect information transferred across borders.
10. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. If we learn that a child under 13 has provided personal information, we will take steps to delete it. OpenAI+1
If you believe a child has provided us information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective date” at the top, and we may also provide additional notice (such as a banner or email).
Your continued use of the Services after the updated Policy becomes effective means you accept the changes.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you can contact us at:
Chase The Change LLC
Email: juliancastro.1k@gmail.com
Website: https://atreusbeta.com